Psychology and communication skills: how to establish communication with patients

Sometimes it is difficult to express our feelings and thoughts, sometimes doubts creep in that clients understand us, they "close" from contact. However, you should not make quick and not completely objective conclusions.

Do you know a specialist in your circle whose professional level is far from perfect, but he has many clients? Are you familiar with another situation when there is a highly qualified cosmetologist, but there is no queue for an appointment? The reason can be the same in both cases. As a rule, knowledge of psychology and communication skills play a decisive role here.

So, let's consider what psychological difficulties can await us in an effort to establish communication with those around us.

Full version of the access article in Ukrainian