Beauty HUB Brunch: how was the first meeting for beauty industry specialists?

Let us remind you that Beauty HUB Brunch is a monthly meeting of participants of the “Beauty HUB Laboratory”, which will be held on the 26th floor of the atmospheric LobanovSKY co-working space with a beautiful view of the city of Kyiv (and later online).

The first meeting of beauty industry specialists on the topic “Welcome to the club!” Client-service. Sales. Management” took place on May 18 at the LobanovSKY coworking space.

During the brunch, guests listened to the speakers, met colleagues from different fields - business consulting, IT, marketing, sales management and exchanged experiences.

What did they talk about at the first meeting?

Invited speakers analyzed real cases by topic and answered questions from guests.

Evgenia Kirilenko , head of the support department at Sigma Software Group, shared important nuances of how to make a client permanent and what to do if he leaves.

Managing partner and director of the Maija beauty salon chain and director of the Embassy of Beauty and Health boutique salon Anna Serdyuk spoke about key indicators of sales management.

Natalia Zaverukha , director and founder of Manageable, spoke about the customer journey map, its structure and the key steps in compiling this working tool.

Natalya Sopelnik, Operations Director of the Estet group of companies, using the example of her professional activities as Operations Director, shared how to save up to 30% of time by properly organizing your work.

We remind you that for participants of the “ Beauty HUB Laboratory ” participation in the brunch is free after pre-registration using the link .

Very soon we will announce the date and details of the next Beauty HUB Brunch meeting, so stay tuned!