How to answer a client: 10 popular “how and why” questions

Clients often have questions about hair care, certain products or procedures. Even more often, clients simply Google these questions. Our expert, Mikhail Kozhukhar, answered very popular queries regarding hair.

Mikhail Kozhukhar , owner of the Mikhail Kozhukhar Hairdressing Workshop, member of the Intercoiffure Ukraine section, champion of Ukraine, winner of the Kiev Cup, Personality of the Year in Osaka (Japan)

How to wash your hair less often?

Let's start with the fact that each type of scalp corresponds to a certain type of shampoo. The master chooses the shampoo for the client based on the above. Thus, with the right shampoo, an optimal hair washing schedule will be formed.

How often can you dye your hair?

You can paint as needed and desired. Necessity is gray hair. Desire is a change of color. The main thing is to do it in a salon with a professional master with high-quality dyes and care. Always remind clients of this.

Why does hair grow slowly?

There are a number of reasons:

⁃ individual characteristics of the body;

⁃ internal environment (nutrition, stress);

⁃ external environment (water, climate, improperly selected care, excessively frequent thermal exposure to hair).

How to dry your hair correctly?

Before drying, be sure to apply thermal protection to your hair. Choose a safe temperature setting. Determine the distance between the hair dryer and hair.

How often should you get your hair cut?

Depending on the goal that the client sets for himself. Long hair should be cut at least once every two months, renewing and refreshing the ends.

Hair cut - depending on wearing comfort. If there is discomfort, you need to go to the master! As practice shows, short hair requires a visit to the hairdresser once every month to a month and a half. Long hair can retain its shape longer – up to three to four months!

How to make hair visually thicker?

The most effective option is coloring. Dark tones always create a thick effect. Even in lighter shades, the darkened root part will add visual thickness!

Also by cutting, using clear, heavy cutting lines, especially on thin hair.

Why do they mix henna and basma?

Henna and basma are natural dyes. They can be used either separately from each other or together. Mixing gives us a variety of colors and shades, without compromising the quality of the hair, but vice versa. The colors are warmer.

Does hair oil help restore curls?

Each hair is covered with an invisible protective film that protects it from the external environment. But over time, the film is destroyed, the hair becomes dull and brittle. In this case, it is very useful to use hair oils, with the help of which the hair’s protection is restored. The main thing is to choose the right oil for the client’s hair.

Panthenol. How is it good for hair and is it good for hair at all?

In everyday life, panthenol is used to heal wounds, burns and cuts. It is also useful for hair, as it contains provitamin B5. Panthenol moisturizes and nourishes the hair structure, strengthens the roots, accelerates hair growth and adds volume.

How to make the root volume last longer?

In order for the root volume to last longer, you need to use hair volume shampoo, as well as appropriate styling products. Also, for root volume, you can offer the client a chemical root perm. Root volume can be achieved using a certain technique in cutting the root zone.